Complete uninstallation of PLC Designer

Question:
How can PLC Designer be completely removed from a PC?
 
Answer:
Uninstalling PLC Designer:
  • Uninstall PLC Designer (e.g., Lenze PLC Designer Setup 4.1.0 in the software list; Settings --> Apps --> Installed Apps)
  • If available: Uninstall the service pack for PLC Designer in the software list 
  • For PLC Designer V3 only: Manually delete the installation directory, as some files were not uninstalled (e.g. C:\Program Files (x86)\Lenze\PlcDesigner\3.14.0.133).
  • Optional: Delete PLC Designer repository  
      • PLC Designer V3: All data in C:\ProgramData\Roaming\Lenze\PlcDesigner
      • PLC Designer V4: All data inC:\ProgramData\Roaming\Lenze\PlcDesigner4
    • The repository will be rebuilt when PLC Designer is started for the first time, provided that the data is installed in Easy Package Manager.
    • Please note: If you delete the PLC Designer repository, all libraries and device descriptions that you have installed yourself will be deleted. Please skip this option if you want to keep them.
    • Please note that the ProgramData directory is hidden and may not be displayed in Windows Explorer. In this case, you must set the Windows Explorer options to display hidden directories.
  • Optional: Delete option files
    • For each version of PLC Designer, there is a subdirectory "UserOptions..." in C:\Users\<username>\AppData\Roaming\PLCDesigner
      • The corresponding subdirectory can be deleted
      • Please note that the AppData directory is hidden and may not be displayed in Windows Explorer. In this case, you must set the Windows Explorer options to display hidden directories.
    • All data in C:\ProgramData\PlcDesigner
      • Please note that the ProgramData directory is hidden and may not be displayed in Windows Explorer. In this case, you must set the Windows Explorer options to display hidden directories.
    • The default settings will then be used in PLC Designer.
  • Delete the Windows temp directory
    • Open the directory %temp% in Windows Explorer (Windows Explorer input line).
    • All files and directories in this directory can be deleted. 
    • If some files and directories cannot be deleted, they can be skipped.
Reinstalling PLC Designer:
Preparation
  • It must be ensured that the user has the necessary rights. Ideally, the user should be logged in with administrator rights.
  • Any virus scanners (except Windows Defender) should be deactivated for the duration of the installation or installation of PLC Designer should be added as an exception.
  • The PLC Designer setup should not be started from a directory that is synchronized via OneDrive or other cloud services. The setup can be started from C:\temp, for example.
Execution
  • Now you can start the new installation of PLC Designer (e.g., Lenze PLC Designer Setup 4.1.0.exe).
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URL for linking this AKB article: https://www.lenze.com/en-de/go/akb/201700128/1/
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