Fatal internal error after firmware update (eliminated from V1.2.3)

Eliminated from:
Servo inverter i700  V01.02.03.8426

Behaviour of the new version?
The i700 servo inverters connected to the EtherCAT master can be started without problems after the firmware update for i700 servo inverters.


What is the response?
After the EtherCAT master is started, the i700 servo inverters connected to the master report the error code '0xFF00' (fatal internal error).

When does the problem occur?
The i700 servo inverter reports a fatal internal error if the firmware of the servo inverter is updated to firmware version V01.01.01.

Which products are affected?
Servo inverter i700  ≤ V01.01.02.7828

Short-term measures/recommendations?
Reset the error message by mains switching (24V supply) of the i700 servo inverter. In spite of this error message, the firmware has been updated successfully in the servo inverter.

Evaluation:
The functional restriction may occur after a firmware update, i.e. during machine standstill. The error message can be reset by mains switching of the servo inverter.
 

URL for linking this AKB article: https://www.lenze.com/en-de/go/akb/201208363/1/
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