Error message "Loading bootproject Application failed" (corrected from V1.15.1)

     

Corrected from:

Cabinet Controller c430 V1.15.1

Cabinet Controller c520 V1.15.1

Cabinet Controller c550 V1.15.1

Behavior of the new version: 

If a switch to the backup partition occurs, the firmware version stored on the SD card is automatically installed and launched. This also reloads and starts the boot application.

Prerequisites for this are that... 

  • the controller was already shipped with version V1.15.1 or newer, or 
  • the update to V1.15.1 (or newer) has been performed twice in a row.

 

Description of behavior: 

The controller starts with an outdated firmware version. The boot application is not loaded. The following error messages are displayed in the controller log:

Target mismatch of bootproject: Error=ERR_VERSION_MISMATCH (CmpApp: LogID = 0x0021)
Loading bootproject Application failed (CmpApp: LogID = 0x001F)

 

Conditions under which the behavior occurs: 

The controller has a so-called backup partition. The controller automatically switches to this backup partition if a system startup via the main partition is not possible. This means that if a startup via the main partition is not possible due to an unexpected error, the controller switches to the backup partition and starts up anyway.

For example, severe voltage fluctuations can lead to an incomplete system startup of the controller multiple times in a row. In this case, the controller automatically switches to this backup partition. The (older) firmware version located on this backup partition cannot load and start the boot application. The behavior described above occurs.

Affected products: 

Cabinet Controller c430

Cabinet Controller c520

Cabinet Controller c550

 

Short-term measures, recommendations, evaluation: 

Perform a manual restart of the controller. This will automatically install the firmware version stored on the SD card into the controller, and the boot application will be reloaded and started.
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