SD cards of a certain serial number range are not suited for i950 / c5x0 / c750 (no remedy possible)

Corrected from:
Servo Inverter i950 FW: (no correction possible)
Controller c5x0 / c750 FW: (no correction possible)
 
Response of the new version:
(no change is possible due to the principle)

 
What happens?
Application credits are not available in an i950 servo inverter or a c5x0/c750 controller, although an SD card with application credit is used in the unit.
 
When does the behaviour occur?
When an SD card is used that does not have the digit "3" in the ninth digit of the serial number:
Serial number: 16xxxxxx3xxxxxxxxx

or are labelled "WinCE only".

 
Which products are affected?
Servo Inverter i950 FW (FAST Motion Application Credits)
Controller c5x0 / c750 FW (FAST Motion Application Credits)
 
Short-term measures, Evaluation / recommendations:
Do not use SD cards that fall within the above number range in the i950.
These SD cards are only suitable for the following controllers: 3200C, p500, c300, p300.

Application Credits can be restored via the Lenze service.
A description of the procedure can be found here: 

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URL for linking this AKB article: https://www.lenze.com/en-de/go/akb/201900031/1/
Meta data
Taxonomy: i950 servo inverter i95A , Controller c520 , Controller c550 , Controller c500 , Controller c750
AKB-ID: 201900031
Last update: 2023/09/14
Category: Version Informations

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