No login possible after communication interruption

Corrected from:
-

Response of the new version:
-
 
What happens?
After a communication interruption (e.g. Ethernet plug is disconnected at the Lenze controller c750), logging into the c750 with the PLC Designer is not possible for approx. 2 minutes. First the error message appears:
No connection to the gateway

When the connection to the c750 has been re-established and an attempt is made to go online with the PLC Designer, the error message appears:
Logging in is not possible at the moment. A user is logged in via PLC Designer.

When does the behaviour occur?
The behaviour described above occurs after a brief interruption of the network connection.

Which products are affected?
Cabinet Controller c750

Short-term measures:
After a connection interruption between PLC Designer and c750, do not log in again until 3 minutes have elapsed.

Evaluation / recommendations:
After a connection interruption between PLC Designer and Lenze Controller c750, going online immediately is not possible.


Automatic Translation

URL for linking this AKB article: https://www.lenze.com/en-de/go/akb/202100328/1/
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