Modem communication is not possible when the module has been switched on

Which products are affected?
EMF 2181 ModemCAN communication module FW version 1.1

What happens?
When an error occurs it is not possible to dial-in and to comminicate with the module via modem. However, the module can still be addressed to via CAN.

When does the problem occur?
If there is a very fast communication on the system bus CAN (one CAN telegram per milllisecond) it may happen that the module indicates an error when being switched on.

Possible diagnostics?
If there is a very fast system bus CAN communication and if it is not possible to dial-in on the modem the behaviour described before may have occurred.

Short-term measures/recommendations?
Switch on the module together with all other system bus CAN stations.

URL for linking this AKB article: https://www.lenze.com/en-de/go/akb/200702847/1/
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