CAN telegram counter for CAN-OUT3 (C0360/5) does not work in case of event-controlled transmission (remedied from V7.0)

Which products are affected?
9300EP position controller V7.0
9300ES servo controller V7.0

Eliminated function restriction
The telegrams sent via CAN-OUT3 are now correctly counted under C0360/5. This is also the case if the event-controlled transmission is selected.




Which products are affected?
9300EP position controller <= V6.2
9300ES servo controller <= V6.2

What happens?
Telegrams sent via CAN-OUT3 are not counted under C0360/5.

When does the problem occur?
The problem occurs if CAN-OUT3 is used in the event-controlled operating mode.

Possible diagnostics?
C0360/5 does not count up although telegrams are sent via CAN-OUT3.

Short-term measures/recommendations?
Check the CAN telegram transmission e. g. by means of the PCAN-Explorer PC tool.

Evaluation:
This problem is only a display problem. The operation of the drive controller is not affected.

URL for linking this AKB article: https://www.lenze.com/en-de/go/akb/200607043/1/
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