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Step 2 - Cloud enable your machine

URL: /it-ch/x4-remote-support-version-2/general-questions/basic-knowledge/step-2-cloud-enable-your-machine
Step 2: Cloud enable your machine Now that you have your personal account, you are ready to Cloud enable your machine. Use…

Step 3 - Connect to your machine

URL: /it-ch/x4-remote-support-version-2/general-questions/basic-knowledge/step-3-connect-to-your-machine
Step 3: Connect to your machine Now that your device is online, you are ready to connect to it. You will first establish a VPN…

Migration to the new X4 Remote version

URL: /it-ch/x4-remote-support-version-2/general-questions/migration/migration-to-the-new-x4-remote-version
Migration to the new X4 Remote version If you still are using the old X4 Cloud platform, you can migrate your company to the new X4…

How much data does my x500 use?

URL: /it-ch/x4-remote-support-version-2/general-questions/connectivity/how-much-data-does-my-x500-use
How much data does my x500 use? The amount of data that your x500 uses is dependent on how much you use your x500. This article…

How the x500 connects to the X4 Cloud (ports, protocols…

URL: /it-ch/x4-remote-support-version-2/general-questions/connectivity/how-the-x500-connects-to-the-x4-cloud-ports-protocols-servers
How the x500 connects to the X4 Cloud (ports, protocols & servers) The device (your x500) uses outgoing port(s) to establish…

VPN and MQTT connection – what are they for?

URL: /it-ch/x4-remote-support-version-2/general-questions/connectivity/vpn-and-mqtt-connection-what-are-they-for
VPN and MQTT connection – what are they for? The x500 can have up to 3 active connections that it uses to offer you its range of…

Troubleshooting your x500s connection to the X4 Cloud

URL: /it-ch/x4-remote-support-version-2/general-questions/connectivity/troubleshooting-your-x500s-connection-to-the-x4-cloud
Troubleshooting your x500s connection to the X4 Cloud This article helps you troubleshoot when the x500 has trouble connecting to the X4…

Connect your x500 to the Cloud using a wired connection

URL: /it-ch/x4-remote-support-version-2/general-questions/connectivity/connect-your-x500-to-the-cloud-using-a-wired-connection
Connect your x500 to the Cloud using a wired connection The x500 Gateway is the hardware component which enables you to remotely access…

Connect your x500 to the Cloud using a WiFi connection

URL: /it-ch/x4-remote-support-version-2/general-questions/connectivity/connect-your-x500-to-the-cloud-using-a-wifi-connection
Connect your x500 to the Cloud using a WiFi connection The x500 is the hardware component which enables you to remotely access your…

Connect your x500 to the Cloud using a cellular…

URL: /it-ch/x4-remote-support-version-2/general-questions/connectivity/connect-your-x500-to-the-cloud-using-a-cellular-connection
Connect your x500 to the Cloud using a cellular connection The x500 is the hardware component which enables you to remotely access your…

Connectivity

URL: /it-ch/x4-remote-support-version-2/general-questions/connectivity
Connectivity of your X4 Remote Connect the x500 to the cloud Connect your x500 to the Cloud using a cellular connection Connect your…

Account

URL: /it-ch/x4-remote-support-version-2/general-questions/account
Your Account Change your localization Change your eMail address Change or reset your password Two-factor authentication…

Change your localization

URL: /it-ch/x4-remote-support-version-2/general-questions/account/change-your-localization
Change your localization The localization settings determine in which language X4 Remote is displayed and allows you to set a…

Change your eMail address

URL: /it-ch/x4-remote-support-version-2/general-questions/account/change-your-email-address
Change your eMail address You can change the e-mail address of your X4 Remote account Your e-mail address is used to login to…

Change or reset your password

URL: /it-ch/x4-remote-support-version-2/general-questions/account/change-or-reset-your-password
Change or reset your password You can change your password to increase the security of your X4 Remote account. You can also reset your…

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