EtherCAT cycle time setting > 10ms: i700 remains in the 'PreOp' EtherCAT status and does not change to 'Trouble' (corrected from V1.9.3)

Corrected from:
- i700 servo inverter  from V01.09.03.10964

Response of the new version:
In the case of EtherCAT cycle time settings > 10ms, the controller will additionally respond with the device error 0xFF24.
The error message can be reset immediately.
 
What happens?
The controller unexpectedly remains in the 'Pre-Operational' status and does not change to the 'Safe-Operational' status; the AL status code 0x36 is output.
This behaviour is, however, not indicated by a device status change or the output of a device error.
 
When does this behaviour occur?
The behaviour occurs if you try to operate the i700 servo inverter with an EtherCAT cycle time outside the permissible range.
  • Permissible cycle time range:  0.125...10 ms
Which products are affected?
- i700 servo inverter
 
Short-term measures:
Only select EtherCAT cycle times in the permissible range for the controller.
 
Evaluation/recommendations:
See 'Short-term measures'.
 

URL for linking this AKB article: https://www.lenze.com/en-de/go/akb/201500081/1/
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