p500 is very slow when using 2 CAN interfaces (corrected from V3.9)

Corrected from:
L-force p500 controller V3.9

Response of the new version:
Using 2 CAN interfaces in PLC Designer projects does not influence the behaviour of the p500.
 
What happens?
The L-force p500 controller is very slow and difficult to use. When switching off the controller, the retain variables may not be saved.
 
When does this behaviour occur?
The above-described behaviour occurs if the MC-CAN2 card is used for a p500 controller and the two CAN interfaces are operated in sync mode (on the CANopen Manager tab of the CANopen Manager, the "Enable Sync Producing" field is activated).
 
Which products are affected?
L-force p500 controller V3.7 and higher
 
Short-term measures:
None
 
Evaluation/recommendations:
If operation of the two CAN interfaces is sync-controlled in a PLC project of the p500 controller, the p500 is very slow. This concerns e.g. the visualisation with VisiWinNET.

URL for linking this AKB article: https://www.lenze.com/en-de/go/akb/201400293/1/
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