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URL: /de-ch/service/x4-remote-support/general-questions/basics/basic-knowledge/step-2-cloud-enable-your-machine
Step 2: Cloud enable your machine Now that you have your personal account, you are ready to Cloud enable your machine. Use…

URL: /de-ch/service/x4-remote-support/general-questions/basics/basic-knowledge/step-3-connect-to-your-machine
Step 3: Connect to your machine Now that your device is online, you are ready to connect to it. You will first establish a VPN…

URL: /de-ch/service/x4-remote-support/general-questions/basics/migration/migration-to-the-new-x4-remote-version
Migration to the new X4 Remote version If you still are using the old X4 Cloud platform, you can migrate your company to the new X4…

URL: /de-ch/service/x4-remote-support/1/x4-remote-apps/portal/user-management
User Management Invite a new user Manage a user´s access Remove a user

URL: /de-ch/service/x4-remote-support/1/x4-remote-apps/portal/vpn-connection/establish-a-vpn-connection
Establish a VPN connection A VPN connection allows you to access your machine as if you are on-site. Once you have a VPN connection,…

URL: /de-ch/service/x4-remote-support/1/x4-remote-apps/portal/vpn-connection/how-does-the-vpn-client-connect-to-the-cloud-ports-protocols
How does the VPN client connect to the Cloud? (ports & protocols) The VPN client is a lightweight application, running in the…

URL: /de-ch/service/x4-remote-support/1/x4-remote-apps/portal/vpn-connection/troubleshooting-unable-to-establish-a-vpn-connection
Troubleshooting – unable to establish a VPN connection This article helps you troubleshoot when you have trouble establishing a VPN…

URL: /de-ch/service/x4-remote-support/1/x4-remote-apps/portal/vpn-connection/vpn-client-installation-and-uninstallation
VPN client installation and uninstallation Our VPN client is a lightweight application, running in the background on your computer…

URL: /de-ch/service/x4-remote-support/general-questions/connectivity/how-much-data-does-my-x500-use
How much data does my x500 use? The amount of data that your x500 uses is dependent on how much you use your x500. This article…

URL: /de-ch/service/x4-remote-support/general-questions/connectivity/how-the-x500-connects-to-the-x4-cloud-ports-protocols-servers
How the x500 connects to the X4 Cloud (ports, protocols & servers) The device (your x500) uses outgoing port(s) to establish…

URL: /de-ch/service/x4-remote-support/general-questions/connectivity/vpn-and-mqtt-connection-what-are-they-for
VPN and MQTT connection – what are they for? The x500 can have up to 3 active connections that it uses to offer you its range of…

URL: /de-ch/service/x4-remote-support/general-questions/connectivity/troubleshooting-your-x500s-connection-to-the-x4-cloud
Troubleshooting your x500s connection to the X4 Cloud This article helps you troubleshoot when the x500 has trouble connecting to the X4…

URL: /de-ch/service/x4-remote-support/general-questions/connectivity/connect-your-x500-to-the-cloud-using-a-wired-connection
Connect your x500 to the Cloud using a wired connection The x500 Gateway is the hardware component which enables you to remotely access…

URL: /de-ch/service/x4-remote-support/general-questions/connectivity/connect-your-x500-to-the-cloud-using-a-wifi-connection
Connect your x500 to the Cloud using a WiFi connection The x500 is the hardware component which enables you to remotely access your…

URL: /de-ch/service/x4-remote-support/general-questions/connectivity/connect-your-x500-to-the-cloud-using-a-cellular-connection
Connect your x500 to the Cloud using a cellular connection The x500 is the hardware component which enables you to remotely access your…

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