If a machine reports a trouble, there is only one goal: to rectify the problem as quickly as possible and get the machine back into operation. For this use case, Lenze shows new possibilities:

The x4 Asset Performance Platform brings you closer to your customers. Our asset management gives you fast and reliable information on the status of every machine and its components worldwide. With integrated ticket management, you can reduce downtime through fast troubleshooting.

Highlights

  • Direct contact to the machine operator
  • Asset management: access to all relevant information about the machine
  • Ticket management: Rapid response to events for fast service and maximum availability

Product support

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