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WAN to LAN: Port forwarding

URL: /en-at/services/x4-remote-support/x4-remote-apps/fleet-manager/firewall/wan-to-lan-port-forwarding
WAN to LAN: Port forwarding The WAN (corporate network) and LAN (machine network) side of the x500 are separated by the…

Remove a device

URL: /en-at/services/x4-remote-support/x4-remote-apps/fleet-manager/general/remove-a-device
Remove a device To clean up your company you may decide to remove a device (x500 / ). After removing a device from your company, it is no…

LAN to WAN: Allow access to corporate network/internet

URL: /en-at/services/x4-remote-support/x4-remote-apps/fleet-manager/firewall/lan-to-wan-allow-access-to-corporate-network/internet
LAN to WAN: Allow access to corporate network/internet The WAN (corporate network) and LAN (machine network) side of the x500…

Recover device settings after factory reset (recovery…

URL: /en-at/services/x4-remote-support/x4-remote-apps/fleet-manager/general/recover-device-settings-after-factory-reset-recovery-mode
Recover device settings after factory reset (recovery mode) After doing a factory reset the device may no longer automatically connect to…

Connect to your PLC from inside a Virtual Machine

URL: /en-at/services/x4-remote-support/x4-remote-apps/portal/connect-to-your-machine/connect-to-your-plc-from-inside-a-virtual-machine
Connect to your PLC from inside a Virtual Machine A VPN connection allows you to access your machine as if your are on-site. When you…

Invite a new user

URL: /en-at/services/x4-remote-support/x4-remote-apps/portal/user-management/invite-a-new-user
Invite a new user You can have an unlimited amount of users in your X4 Remote company. To invite a new user you only…

Manage a user’s access

URL: /en-at/services/x4-remote-support/x4-remote-apps/portal/user-management/manage-a-users-access
Manage a user’s access Carefully considering a user’s access is important to maintain a clear, secure, and shielded environment when…

Remove a user

URL: /en-at/services/x4-remote-support/x4-remote-apps/portal/user-management/remove-a-user
Remove a user It can always happen that a user in your X4 Remote company no longer needs access. In this case, you can easily remove that…

General

URL: /en-at/services/x4-remote-support/x4-remote-apps/fleet-manager/general
General Change device information Device templates Factory reset a device Firmware upgrade/downgrade Recover device…

Firewall

URL: /en-at/services/x4-remote-support/x4-remote-apps/fleet-manager/firewall
Firewall LAN to WAN: Allow access to corporate network/internet WAN to LAN: Port forwarding What is and isn’t accessible

Internet(WAN) settings

URL: /en-at/services/x4-remote-support/x4-remote-apps/fleet-manager/internetwan-settings
Internet (WAN) settings Change the x500’s WAN configuration Configure fallback connections (failover) Connect via a proxy…

Machine network(LAN) settings

URL: /en-at/services/x4-remote-support/x4-remote-apps/fleet-manager/machine-networklan-settings
Machine network (LAN) settings Additional subnet behind external gateway DHCP server NTP Server Wi-Fi hotspot

VPN Settings

URL: /en-at/services/x4-remote-support/x4-remote-apps/fleet-manager/vpn-settings
VPN settings Connect via a censored network (stealth mode) Switch VPN on/off

Services

URL: /en-at/services/x4-remote-support/x4-remote-apps/fleet-manager/services
Services HTTP service Troubleshooting – the HTTP/VNC service is not working VNC service VPN service WebSocket service

Change device information

URL: /en-at/services/x4-remote-support/x4-remote-apps/fleet-manager/general/change-device-information
Change device information Individual device information can help in providing a clear overview of all your devices. This…

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