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Step 3 - Connect to your machine

URL: /de-be/service/x4-remote-support/general-questions/basics/basic-knowledge/step-3-connect-to-your-machine
Step 3: Connect to your machine Now that your device is online, you are ready to connect to it. You will first establish a VPN…

Migration to the new X4 Remote version

URL: /de-be/service/x4-remote-support/general-questions/basics/migration/migration-to-the-new-x4-remote-version
Migration to the new X4 Remote version If you still are using the old X4 Cloud platform, you can migrate your company to the new X4…

User Management

URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/user-management
User Management Invite a new user Manage a user´s access Remove a user

Establish a VPN connection

URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/vpn-connection/establish-a-vpn-connection
Establish a VPN connection A VPN connection allows you to access your machine as if you are on-site. Once you have a VPN connection,…

How does the VPN client connect to the Cloud? (ports &…

URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/vpn-connection/how-does-the-vpn-client-connect-to-the-cloud-ports-protocols
How does the VPN client connect to the Cloud? (ports & protocols) The VPN client is a lightweight application, running in the…

Troubleshooting – unable to establish a VPN connection

URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/vpn-connection/troubleshooting-unable-to-establish-a-vpn-connection
Troubleshooting – unable to establish a VPN connection This article helps you troubleshoot when you have trouble establishing a VPN…

VPN client installation and uninstallation

URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/vpn-connection/vpn-client-installation-and-uninstallation
VPN client installation and uninstallation Our VPN client is a lightweight application, running in the background on your computer…

How much data does my x500 use?

URL: /de-be/service/x4-remote-support/general-questions/connectivity/how-much-data-does-my-x500-use
How much data does my x500 use? The amount of data that your x500 uses is dependent on how much you use your x500. This article…

How the x500 connects to the X4 Cloud (ports, protocols…

URL: /de-be/service/x4-remote-support/general-questions/connectivity/how-the-x500-connects-to-the-x4-cloud-ports-protocols-servers
How the x500 connects to the X4 Cloud (ports, protocols & servers) The device (your x500) uses outgoing port(s) to establish…

VPN and MQTT connection – what are they for?

URL: /de-be/service/x4-remote-support/general-questions/connectivity/vpn-and-mqtt-connection-what-are-they-for
VPN and MQTT connection – what are they for? The x500 can have up to 3 active connections that it uses to offer you its range of…

Troubleshooting your x500s connection to the X4 Cloud

URL: /de-be/service/x4-remote-support/general-questions/connectivity/troubleshooting-your-x500s-connection-to-the-x4-cloud
Troubleshooting your x500s connection to the X4 Cloud This article helps you troubleshoot when the x500 has trouble connecting to the X4…

Connect your x500 to the Cloud using a wired connection

URL: /de-be/service/x4-remote-support/general-questions/connectivity/connect-your-x500-to-the-cloud-using-a-wired-connection
Connect your x500 to the Cloud using a wired connection The x500 Gateway is the hardware component which enables you to remotely access…

Connect your x500 to the Cloud using a WiFi connection

URL: /de-be/service/x4-remote-support/general-questions/connectivity/connect-your-x500-to-the-cloud-using-a-wifi-connection
Connect your x500 to the Cloud using a WiFi connection The x500 is the hardware component which enables you to remotely access your…

Connect your x500 to the Cloud using a cellular…

URL: /de-be/service/x4-remote-support/general-questions/connectivity/connect-your-x500-to-the-cloud-using-a-cellular-connection
Connect your x500 to the Cloud using a cellular connection The x500 is the hardware component which enables you to remotely access your…

Cloud Notify

URL: /de-be/service/x4-remote-support/1/premium-features/cloud-notify
Cloud Notify Step 1 - Getting started (FAQ) Cloud Notify – All you need to know Manage your Cloud Notify license Try Cloud Notify 30…

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