Device templates URL: /de-be/service/x4-remote-support/1/x4-remote-apps/fleet-manager/general/device-templates Device templates If you want to configure multiple devices in a similar manner, you can do so easily by using device templates. By…
Factory reset a device URL: /de-be/service/x4-remote-support/1/x4-remote-apps/fleet-manager/general/factory-reset-a-device Factory reset a device Factory resetting a device (x500) will return all settings on the device to their factory default value. You…
Firmware upgrade/downgrade URL: /de-be/service/x4-remote-support/1/x4-remote-apps/fleet-manager/general/firmware-upgrade/downgrade Firmware upgrade/downgrade Firmware upgrades are needed to fix bugs, improve security, and add new features. You can…
Troubleshooting – unable to connect to your machine URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/connect-to-your-machine/troubleshooting-unable-to-connect-to-your-machine Troubleshooting – unable to connect to your machine This article helps you troubleshoot when you have trouble connecting to your…
Connect to your machine URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/connect-to-your-machine/connect-to-your-machine Connect to your machine VPN Connection required View our "Establish a VPN connection"-guide for details. This guide will help you…
Connect to your Lenze PLC URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/connect-to-your-machine/connect-to-your-lenze-plc Connect to your Lenze PLC VPN connection required View our "Establish a VPN connection"-guide for details. This article will help…
Connect to your Siemens controller URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/connect-to-your-machine/connect-to-your-siemens-controller Connect to your Siemens controller Support for scanning / searching Scanning for devices with TIA Portal or PRONETA is supported on…
Connect to your Sigmatek PLC URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/connect-to-your-machine/connect-to-your-sigmatek-plc Connect to your Sigmatek PLC VPN connection required View our "Establish a VPN connection"-guide for details. This article will…
Connect to your B&R PLC URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/connect-to-your-machine/connect-to-your-br-plc Connect to your B&R PLC Support for scanning / searching Scanning for devices with Automation Studio is supported on…
Step 1 - Create a personal or company account URL: /de-be/service/x4-remote-support/general-questions/basics/basic-knowledge/step-1-create-a-personal-or-company-account Step 1: Create a personal or company account X4 Remote is the online portal from where you can manage all your x500 devices, companies,…
Step 2 - Cloud enable your machine URL: /de-be/service/x4-remote-support/general-questions/basics/basic-knowledge/step-2-cloud-enable-your-machine Step 2: Cloud enable your machine Now that you have your personal account, you are ready to Cloud enable your machine. Use…
Step 3 - Connect to your machine URL: /de-be/service/x4-remote-support/general-questions/basics/basic-knowledge/step-3-connect-to-your-machine Step 3: Connect to your machine Now that your device is online, you are ready to connect to it. You will first establish a VPN…
Migration to the new X4 Remote version URL: /de-be/service/x4-remote-support/general-questions/basics/migration/migration-to-the-new-x4-remote-version Migration to the new X4 Remote version If you still are using the old X4 Cloud platform, you can migrate your company to the new X4…
User Management URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/user-management User Management Invite a new user Manage a user´s access Remove a user
Establish a VPN connection URL: /de-be/service/x4-remote-support/1/x4-remote-apps/portal/vpn-connection/establish-a-vpn-connection Establish a VPN connection A VPN connection allows you to access your machine as if you are on-site. Once you have a VPN connection,…