EtherCAT diagnosis manual (Lenze controller)

Question:
What EtherCAT diagnosis information can be provided by using a Lenze controller (3200C, p500, c300, p300, c5x0 controller)?
 
Answer:
The 'EtherCAT_diagnosis_information_V10_en.pdf' manual contains instructions for gathering the EtherCAT diagnosis information at a Lenze controller.
The manual can be forwarded to Lenze customers to get the required information.
 
Please save the EtherCAT_diagnosis_information_20180502.zip file on your PC and unpack the zip file in a directory of your choice. The zip file includes the above-mentioned manual (EtherCAT_diagnosis_information_V11_en.pdf).
 
Apart from the manual, the zip file also contains the 'EtherCAT_diagnosis_files_customer_YYYYMMDD' folder.
  • Please save the information/files requested by Lenze in the folder structure.
  • Replace the 'customer' wildcard in the 'EtherCAT_diagnosis_files_customer_YYYYMMDD' folder name with your company name and 'YYYYMMDD' with the current date.
  • Zip the folder and return it to Lenze.
More information on EtherCAT diagnosis can be found in the online help for PLC Designer V3.
 
Note:
The manual is provided to the user "as is". Any risks resulting from its quality or use remain the responsibility of the user.
The user must provide all safety measures protecting against possible maloperation.
We do not take any liability for direct or indirect damage, e.g. profit loss, order loss or any loss regarding business.

URL for linking this AKB article: https://www.lenze.com/en-de/go/akb/201800101/1/
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