Computer crash in combination with PC-USB adapter EMF 2177

Question:

How can a crash of slow computers connected to an EMF2177 IB USB CAN adapter be avoided?

Answer:

You can exchange the USB driver. You will find it in the following directories:
• C:\Programme\Lenze\Driver
• C:\WINDOWS\system32\drivers

The current update for the communication software CAN can be found in the download area.

The performance of the USB port can be improved when it uses an interrupt (IRQ) of its own. Often, other PC hardware components use the same interrupt (IRQ) as the USB port. In this case, reconfigure your system such that the USB port has an interrupt of its own.

You will find these settings in your operating system under 'Control Panel' => 'System' => 'Device Manager' => 'USB'

URL for linking this AKB article: https://www.lenze.com/en-de/go/akb/20032612/1/
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