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Additional subnet behind external gateway

URL: /es-mx/services/x4-remote-support/x4-remote-apps/fleet-manager/machine-networklan-settings/additional-subnet-behind-external-gateway
Additional subnet behind external gateway Usually, you can only access one IP range (subnet) remotely, for example 192.168.140.X: If…

Connect via a proxy server

URL: /es-mx/services/x4-remote-support/x4-remote-apps/fleet-manager/internetwan-settings/connect-via-a-proxy-server
Connect via a proxy server If you are connected to a proxy server for your internet connection, you’ll have to configure the…

Configure fallback connections (failover)

URL: /es-mx/services/x4-remote-support/x4-remote-apps/fleet-manager/internetwan-settings/configure-fallback-connections-failover
Configure fallback connections (failover) This is an AlertFailover is supported on the x500 in firmware v3.9 and up.…

Change the x500’s WAN configuration

URL: /es-mx/services/x4-remote-support/x4-remote-apps/fleet-manager/internetwan-settings/change-the-x500s-wan-configuration
Change the x500’s WAN configuration The x500’s WAN configuration determines how the x500 connects to X4 Remote. Depending on your…

What is and isn’t accessible

URL: /es-mx/services/x4-remote-support/x4-remote-apps/fleet-manager/firewall/what-is-and-isnt-accessible
What is and isn’t accessible The x500’s advanced built-in firewall completely separates its WAN network (company network) from…

WAN to LAN: Port forwarding

URL: /es-mx/services/x4-remote-support/x4-remote-apps/fleet-manager/firewall/wan-to-lan-port-forwarding
WAN to LAN: Port forwarding The WAN (corporate network) and LAN (machine network) side of the x500 are separated by the…

Remove a device

URL: /es-mx/services/x4-remote-support/x4-remote-apps/fleet-manager/general/remove-a-device
Remove a device To clean up your company you may decide to remove a device (x500 / ). After removing a device from your company, it is no…

LAN to WAN: Allow access to corporate network/internet

URL: /es-mx/services/x4-remote-support/x4-remote-apps/fleet-manager/firewall/lan-to-wan-allow-access-to-corporate-network/internet
LAN to WAN: Allow access to corporate network/internet The WAN (corporate network) and LAN (machine network) side of the x500…

Recover device settings after factory reset (recovery…

URL: /es-mx/services/x4-remote-support/x4-remote-apps/fleet-manager/general/recover-device-settings-after-factory-reset-recovery-mode
Recover device settings after factory reset (recovery mode) After doing a factory reset the device may no longer automatically connect to…

Connect to your PLC from inside a Virtual Machine

URL: /es-mx/services/x4-remote-support/x4-remote-apps/portal/connect-to-your-machine/connect-to-your-plc-from-inside-a-virtual-machine
Connect to your PLC from inside a Virtual Machine A VPN connection allows you to access your machine as if your are on-site. When you…

Invite a new user

URL: /es-mx/services/x4-remote-support/x4-remote-apps/portal/user-management/invite-a-new-user
Invite a new user You can have an unlimited amount of users in your X4 Remote company. To invite a new user you only…

Manage a user’s access

URL: /es-mx/services/x4-remote-support/x4-remote-apps/portal/user-management/manage-a-users-access
Manage a user’s access Carefully considering a user’s access is important to maintain a clear, secure, and shielded environment when…

Remove a user

URL: /es-mx/services/x4-remote-support/x4-remote-apps/portal/user-management/remove-a-user
Remove a user It can always happen that a user in your X4 Remote company no longer needs access. In this case, you can easily remove that…

General

URL: /es-mx/services/x4-remote-support/x4-remote-apps/fleet-manager/general
General Change device information Device templates Factory reset a device Firmware upgrade/downgrade Recover device…

Firewall

URL: /es-mx/services/x4-remote-support/x4-remote-apps/fleet-manager/firewall
Firewall LAN to WAN: Allow access to corporate network/internet WAN to LAN: Port forwarding What is and isn’t accessible

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