Notes on data protection and privacy

When you enter data on forms, you do so voluntarily. However, your consent to the collection, storage and processing of your data can be revoked by you at any time.  We place great importance on the protection of your personal data such as name, address, telephone number and e-mail address. For the Lenze Group, it is especially important to guarantee the maximum possible protection for your individual personal data. Our Internet activities in all the countries where we maintain websites are, therefore, in accordance with the data-protection and data-security laws that are applicable there. In the following text, we indicate what information we gather and what we do with it.

Personal data

We do not use our websites to collect any personal data unless you specifically agree to our doing so. You alone decide on whether to give us this data when, for example, you register on our website, respond to questionnaires or, in some other way, provide us with information. We make use of your personal data to answer enquiries, process your order/request or enable you to gain access to special information or offers, for example. For purposes of customer relations, it may also be useful for us to store and process your personal information and pass it on to the company in the country where you submitted your enquiry. 

We store IP addresses for a maximum period of 14 days. This is done for reasons of data security in order to guarantee the stability and operational security of our system.

If you do not want to provide us with personal data to help us maintain customer relations – in particular for direct marketing or market research – we will, of course, respect your wishes. We will not sell your personal data for commercial gain.

Collection and use of personal data in the context of job applications

Your data will only be collected and processed for the purpose of filling job vacancies on offer within the Lenze Group. The company that is looking to fill a vacancy and shows its address on the invitation to submit applications is responsible for data collection in this sense, i.e. when an application is submitted for a specific job that is being offered. If you apply for a specific job for which applications have been invited by a company within the Lenze Group, your data will be passed on to the persons/departments responsible for human resources. You can permanently withdraw this consent at any time by sending an e-mail to the contact person named in the job advertisement. If you submit an unsolicited job application, your data will automatically be sent to the relevant person(s)/department(s) responsible for human resources in accordance with your particular skills, abilities, and qualifications. Your data will then be used by the responsible persons/departments solely for the purpose of evaluating your job potential.

Deletion of data

If you have applied for a job but your data ceases to be needed for this purpose, we ensure that your data is automatically deleted from our system. Processes have been created that guarantee automatic deletion of data when such data is no longer needed for the purpose for which we originally collected it or when the data retention period has expired. In the event of a negative decision, you job application data will be deleted after 6 months. If your profile is of general interest to us, we would like to include you in our standing pool of job applicants but we will, of course, ask for your consent to do so beforehand.

Your rights

You have the right to obtain information on your personal data that we have a record of in our system. Moreover, you have the right to delete or block impermissible data and to correct any false data that we have stored in our system. To do so, you can send an e-mail to the contact person named in the job advertisement.

Use of Piwik web analytics service

Our website uses the Piwik web analytics service so that we can analyse how people use our website and make ongoing improvements to what it provides. For this purpose, Piwik saves cookies (text files) on your computer via the browser. The user information obtained from evaluating these cookies is passed on to Piwik and stored for analysis purposes. Before the information is stored, part of the IP address is deleted to safeguard the anonymity of the users. We do not pass information concerning the use of our website to third parties.

There are two ways to stop data relating to your visit being stored and evaluated:

Changing the browser settings

You can prevent the use of cookies by making the appropriate settings in your browser software. However, please note that if you do this, you may not be able to use all the functions of this website.

Preventing Piwik from collecting data

You can prevent Piwik from collecting data using the "opt-out function". In this case, your browser will save an opt-out cookie, preventing Piwik from collecting session data from that point on. If you delete your browser cookies, the Piwik opt-out cookie will be deleted as well and you will need to reactivate it.

Use of Content Delivery Networks (CDN)

The download files of the Application Knowledge Base and Technical Documentation areas at lenze.com are stored by the Amazon Web Services Inc. (AWS) company, P.O. Box 81226, Seattle, WA 98108-1226 in the data centre in Frankfurt/Main and provided worldwide. Lenze has no influence on the type and scope of information that is collected, processed or used by AWS associated with the download offer. Further information can be obtained from the AWS data protection notice.

Link2Lenze

Link2Lenze is an online platform that allows you as a user to get in-depth information on Lenze solutions, news and events.

If you join Link2Lenze and create a profile, which may be comfortably done by logging in with your LinkedIn-account, you gain the possibility to obtain detailed company related information from Lenze. After logging in with your LinkedIn-account, LinkedIn provides us with parts of the personal information which you want to share with others. You may directly control what information is shared in your LinkedIn profile options, located on www.linkedIn.com.

In order to present you with specific personalised information on the content that really interests you, we track your clicks on our Link2Lenze platform, including the frequency of your visits and the individual content that you have viewed. This information will also be used to continuously improve the Link2Lenze platform and Lenze content to inform our target groups.

Each item, such as news, solutions and events, on Link2Lenze may be shared with your contacts and friends. If you share an item, the corresponding URL that leads to the item on Link2Lenze will contain the information that the item has been shared. If the person you sent the link to also creates a Link2Lenze profile, you will be awarded a conversion. We can only tell that you successfully shared an item but we cannot tie your conversion to a specific new user. This information is used to continuously improve the Link2Lenze platform.

Based on the information you provided us with, both from LinkedIn and collected on our Link2Lenze platform, we would like to contact you. Lenze SE is an international company and we want to provide you with contacts from a Lenze Sales organisation near you. In order to accomplish that, we will add the information collected on Link2Lenze, including contact information and interests, into our Company Customer Relations Management system (CRM) which is maintained for all legal entities within the Lenze Group. The Sales Specialist that is responsible for your region may gain access to your information in our CRM and may subsequently contact you. You may also be presented with the possibility to follow our Sales Specialists on LinkedIn.

Leaving Link2Lenze: Revoking your consent

Should you decide to end your participation on Link2Lenze, please send an e-mail to link2lenze(at)lenze.com and provide your name as it is represented in your LinkedIn profile and tell us that you want to leave Link2Lenze. We need this information in order to identify your Link2Lenze profile. We will then delete all personal information associated with your Link2Lenze profile and confirm the deletion via e-mail. Lenze SE may keep fully anonymized information, such as usage statistics, that cannot be tied to you.

You may, at any time, rejoin Link2Lenze. Please note that rejoining Link2Lenze will create an entirely new profile that cannot be tied to your former profile.

You may also, at any time, request the deletion of your personal information from our Customer Relations Management system (CRM). In order to do so, please contact our Data Protection Officer (refer to contact information at the bottom of the page).

Security

Lenze takes steps to protect your personal data against loss, destruction, falsification, manipulation and unauthorised access or disclosure.

Protection of children and minors

Persons under the age of 18 should not divulge any personal data to us without the consent of a parent or guardian. We do not request any personal data from children or young persons. We do not knowingly collect any such data or pass it on to third parties.

Questions and comments on data protection

In the course of further development of our Internet website, we will also continually update the information we provide regarding data protection. We will announce any changes in good time on this website. You should therefore visit this site regularly to keep up-to-date on our latest data protection information. If you have any questions regarding the processing of your personal data or if you have any ideas, suggestions or comments relating to data protection, please contact Lenze's data protection officer in Germany:

Lenze SE
Data Protection Officer
Postbox 10 13 52, D-31763 Hameln
Hans-Lenze-Straße 1, D-31855 Aerzen
 +49 5154 82-0
 +49 5154 82-2800
 datenschutz(at)lenze.de

Effective: 04/2016